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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of senator570 Jim Walters

senator570 Jim Walters

August 4, 2026

5  out of  5
rating by senator570 Jim Walters
"I have been with Mike's office even prior to him coming on board. His office is absolutely friendly, courteous and helpful every time I need something!! More businesses should take a page out of their play book in the way they handle the customer and how professional and really care about your needs!! Been with them over 40 years I could NOT recommend anyone better than Mike and his team!!!"
We responded:
"Jim,

Thank you so much for your incredibly kind words and, most of all, your loyalty to State Farm the past 40+ years. It means a great deal to me that you trusted our office before I became your State Farm agent and have continued to place that trust in me and my Team over the past 24 years.

Providing friendly, professional service and genuinely caring for our customers' insurance needs is the culture we've worked hard to build at the Michael Griffin State Farm Agency. Your recommendation is the highest compliment we could receive!

Thank you for allowing us to be there for you-we truly appreciate you!

Michael Griffin, Agent
State Farm Insurance
Dickson City, Pa

"
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zakbee123

July 31, 2026

5  out of  5
rating by zakbee123
"I had an outstanding experience working with my rep Elizabeth. From start to finish, she was incredibly helpful, courteous, and genuinely cared about making sure all of my questions were answered. She took the time to explain everything clearly, never made me feel rushed, and went above and beyond to ensure I understood my options."
We responded:
"Zack,

Thank you so much for your wonderful review! I truly appreciate you taking the time to recognize my team member Elizabeth, for the service she provided. Taking the time to educate our customers, answer questions, and make insurance easy to understand is the culture we work hard to build everyday at the Michael Griffin State Farm Agency. Thank you for trusting our agency. We look forward to being here whenever you need us!

Michael Griffin, Agent
State Farm Insurance
Dickson City, Pa
"
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Sunny Day

July 31, 2026

5  out of  5
rating by Sunny Day
"Liz provided some of the best customer service I’ve experienced in a long time. From the very beginning, she was professional, knowledgeable, and incredibly responsive. She took the time to answer every question thoroughly, explained everything clearly, and made what could have been a stressful process feel simple and easy. She was patient, attentive, and went above and beyond to make sure everything was handled quickly. It’s rare to find someone who combines expertise with such a warm, personable approach."
We responded:
"Sunny Day,

Thank you for taking the time to recognize my team member Liz, with such a thoughtful review! I’m grateful you had such a positive experience. Providing knowledgeable, responsive, and genuinely caring service is what we strive for every day at the Michael Griffin State Farm Agency, and I am proud that Liz delivered on that promise. Thank you for trusting our agency with your insurance needs. We truly appreciate the opportunity to serve you.

Michael Griffin, Agent
State Farm Insurance
Dickson City, Pa

"
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Michele Brown

July 21, 2026

5  out of  5
rating by Michele Brown
"Love this Agency Liz is always a pleasure to work with!!! As well as everyone else in there ❤️🙏🏼"
We responded:
"Michele,

Thank you so much for the 5-star review! We’re so glad to hear Liz and the rest of our team have been a pleasure to work with. We truly appreciate you—please don’t hesitate to reach out anytime! ❤️

Michael Griffin, Agent
State Farm Insurance
Dickson City, Pa
"
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Daryl Barrett

July 10, 2026

5  out of  5
rating by Daryl Barrett
"Liz is great to work with very helpful.
Took care of a small problem that I had
That's why I stay with them"
We responded:
"Daryl,

Thank you so much for your 5-star review! We’re glad Liz was helpful and took care of your small issue—handling those small problems before they become big ones is what we aim to do. We’re grateful for your long-time trust and loyalty to the Michael Griffin State Farm Agency in Dickson City.

Michael Griffin, Agent
State Farm Insurance
Dickson City, Pa"
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Tom Zaccone

July 3, 2026

5  out of  5
rating by Tom Zaccone
"Mike and his team are polite , professional and knowledgeable. They are never too busy to talk to you and always call back if you don’t get them on the first try. State Farm Insurance is the only company I have ever been with. Thank you for always being there."
We responded:
"Tom,

Thank you so much for your kind words and for trusting my agency for so many years! It means a lot to hear our team has been professional, knowledgeable, and there when you need us. We believe great customer service starts with being available and returning every call, so we’re happy that stood out to you. Thank you for your loyalty to State Farm and the Michael Griffin Agency and for allowing us to take care of your insurance needs. We’re always here when you need us!

Michael Griffin, Agent
State Farm Insurance
Dickson City, Pa

"
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Francisco Martinez

February 27, 2026

5  out of  5
rating by Francisco Martinez
"One or the best services you can have"
We responded:
"Francisco,

Thank you for your awesome review! We appreciate your business and look forward to serving your insurance needs well into the future.

Michael Griffin, Agent
State Farm Insurance
Dickson City, Pa
"
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Chris Nagle

February 27, 2026

5  out of  5
rating by Chris Nagle
"Liz is the best insurance agent I've ever done had the pleasure of dealing with
And besides that, she's probably the prettiest insurance agent, I've ever had the pleasure of dealing with everybody that works at the Michael Griffin State Farm Insurance agency. It's very good people, very nice easy to work with."
We responded:
"Chris,
Thank you so much for your wonderful 5-star review! We're delighted to hear that Liz provided you with such exceptional service—she truly is a valued member of the Michael Griffin State Farm team. Our agency prides itself on offering friendly, professional, and easy-to-work-with insurance agents who are committed to helping you find the best coverage, whether it’s auto insurance, home insurance, renters insurance, or life insurance. We appreciate your kind words about our staff and look forward to continuing to provide you with personalized insurance solutions and outstanding customer service. Thanks again for choosing Michael Griffin State Farm!

Michael Griffin, Agent
State Farm Insurance
Dickson City, Pa"
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John Parisi

February 27, 2026

5  out of  5
rating by John Parisi
"The service by Liz is always great .does a Great job"
We responded:
"John,

Thank you for your fantastic 5-star review! We're glad to hear that Liz consistently provides you with great service. At Michael Griffin State Farm, we are committed to delivering personalized insurance solutions that meet your needs, whether it’s auto insurance, home insurance, renters insurance, or life insurance. Liz and our entire team work hard to make the insurance process smooth and straightforward. We appreciate your trust and look forward to continuing to serve you with excellent customer care and comprehensive coverage options!

Michael Griffin, Agent
State Farm Insurance
Dickson City, Pa"
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Orlando Cruz

February 3, 2026

5  out of  5
rating by Orlando Cruz
"Elizabeth has handled my policies for years, always on top of things. Great product knowledge and makes things easy. High recommendation."
We responded:
"Wow, thank you,Orlando! We’re so grateful to have amazing customers like you. – Michael Griffin - State Farm Insurance Agent"
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David Polanco

October 13, 2025

5  out of  5
rating by David Polanco
"Matt is amazing! He got me the best rate out of all the insurance companies I’ve contacted for my brand new Rav 4 2025. He’s a pleasant speaker and breaks down everything in a well detailed manner. If you’re looking for insurance please don’t hesitate & reach out to him. He works wonders

Thank you for everything Matt"
We responded:
"David,

Thank you so much for your kind words! I'm really glad Matt could help you find the best auto insurance rate for your new 2025 Toyota RAV4. At the Michael Griffin State Farm Agency here in Dickson City, PA, we believe in making insurance simple and clear, so you feel confident about your coverage. If you ever have questions about car insurance or any other insurance needs in the Dickson City area, Matt and the team are always happy to help.

Thanks again for trusting us!

Michael Griffin, Agent
State Farm Insurance
Dickson City, Pa

"
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Hawkeye

September 24, 2025

5  out of  5
rating by Hawkeye
"Needed to have new insurance quoted and ended up with a way better rate than expected Liz was great to deal with through the whole process !"
We responded:
"Hawkeye,
Thank you so much for your 5-star review! I'm thrilled to hear that Liz provided excellent service and helped you secure a better vehicle insurance rate than expected. At the Michael Griffin State Farm Agency, we strive to offer competitive auto insurance quotes and personalized coverage options to meet your needs. We appreciate your trust in us for your insurance needs and look forward to assisting you with any future policy updates or claims. Safe driving!

Michael Griffin, Agent
State Farm Insurance
Dickson City, Pa"
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Steve

August 28, 2025

5  out of  5
rating by Steve
"Best in the biz. Liz took care of everything for me. Great rates and awesome customer service. 👍"
We responded:
"Steve,
Thank you so much for your kind words! We're thrilled to hear that Liz provided you with exceptional customer service and helped you secure great insurance rates. At the Michael Griffin State Farm Agency, we’re committed to making your insurance experience smooth and hassle-free. If you ever have questions about your coverage or need assistance with your policy, don’t hesitate to reach out. We appreciate your trust and look forward to serving your insurance needs in the future!
Michael Griffin, Agent
State Farm Insurance
Dickson City, Pa"
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Taylor ferko

June 11, 2025

5  out of  5
rating by Taylor ferko
"I have had car insurance through Michael Griffin for a few years now and they have been nothing but great! Their rates are amazing and everyone is very helpful. Super smooth process for filing a claim and getting a rental as well. By far the best car insurance company I have had to date."
We responded:
"Taylor,

Thank you so much for your thoughtful review! We’re delighted to hear that you’ve had such a positive experience with the Michael Griffin Agency over the years. Providing amazing rates, helpful service, and a smooth claims process is always our top priority, and it’s wonderful to know we’ve met your expectations. Your trust and kind words mean the world to us, and we look forward to continuing to serve you for many years to come. If you ever need anything, don’t hesitate to reach out!

Michael Griffin
State Farm Agent
Dickson City, Pa"
Profile photo of Heather Dadey

Heather Dadey

June 11, 2025

5  out of  5
rating by Heather Dadey
"Excellent service- Liz Flores went above and beyond to help me find the best coverage and rate. Such an easy process and a true pleasure dealing with the Michael Griffin Agency!"
We responded:
"Heather,

Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Liz and the Michael Griffin Agency. Liz takes great pride in providing exceptional service and ensuring our clients find the best coverage and rates. Your feedback means the world to us, and we’re so glad the process was seamless and enjoyable for you. If you ever need assistance in the future, don’t hesitate to reach out – we’re here to help!

Michael Griffin, Agent
State Farm Insurance
Dickson City, Pa"
Profile photo of Kate Collins

Kate Collins

April 28, 2025

5  out of  5
rating by Kate Collins
"They are always so accommodating, professional and explain everything. They have made the transition from state to state seamless."
We responded:
"Kate,

Thank you so much for your five-star review! We're thrilled to hear that our team provided you with exceptional service and tailored solutions for your insurance needs. Your satisfaction is our top priority, and it’s rewarding to know that we effectively addressed your coverage requirements and guided you through the state to state process. We appreciate your trust in us to protect what matters most to you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Your peace of mind is our mission!

Michael Griffin
State Farm Agent
Dickson City, Pa"
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Dave Lesner

April 2, 2025

5  out of  5
rating by Dave Lesner
"I have insurance with them for the past 2 years they treat me fantastic best decision I ever made was going with them"
We responded:
"Dave-Thank you for trusting the Michael M Griffin State Farm Agency with your Insurance needs! We greatly appreciate your Insurance business and your kind words. It is our goal to treat everyone like family. It’s nice to see we are living up to our promise.
-Michael M Griffin State Farm Agent Dickson City Pa"
Profile photo of S

S

March 28, 2025

5  out of  5
rating by S
"Excellent customer service experience. Lizzy is always very polite professional and prompt. Would highly recommend"
We responded:
"Thank you so much for your 5-star review and for highlighting your excellent customer service experience! We're thrilled to hear that Liz has been polite, professional, and prompt in assisting you. At the Michael Griffin State Farm Agency, we strive to provide top-notch service to all our clients, and it’s wonderful to know we’re meeting your expectations.

Your recommendation means a lot to us, and we’re here to help with all your insurance needs. Whether it's auto, home, life, or any other type of insurance, you can count on us to provide reliable and efficient service.

Best regards,

Michael Griffin, Agent
State Farm Insurance
Dickson City, Pa"
Profile photo of Nicholas Clift

Nicholas Clift

January 23, 2025

5  out of  5
rating by Nicholas Clift
"Always friendly service and go above and beyond in every way!"
We responded:
"Nicholas,

Thank you so much for your 5-star review! I am delighted to hear that you appreciate our friendly service and our commitment to going above and beyond. At the Michael Griffin State Farm Agency, we strive to provide exceptional customer care and comprehensive coverage that fits your unique needs. Your satisfaction is our top priority, and we are thrilled to know that we have met your expectations. Thank you for choosing us for your insurance needs! If you have any questions or need further assistance, please don't hesitate to reach out.

Michael Griffin
State Farm Agent
Dickson City, Pa"
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Leonard Zaleski

January 22, 2025

5  out of  5
rating by Leonard Zaleski
"Very friendly and professional it was a very easy process to switch companies I would definitely recommend Michael Griffin insurance and a thanks to Matt"
We responded:
"Leonard,

Thank you for your kind words and for choosing the Michael Griffin State Farm Insurance Agency! We pride ourselves on offering a seamless and professional experience when switching insurance companies. It's wonderful to hear that Matt provided you with excellent service. We appreciate your review and recommendation and are here to assist with any of your insurance needs, whether it's auto, home, or life insurance. If you have any questions or need further assistance, please don't hesitate to reach out. Thanks again for your trust in our agency!

Michael Griffin
State Farm Agent
Dickson City, Pa
"
Profile photo of Michael Washenko

Michael Washenko

January 22, 2025

5  out of  5
rating by Michael Washenko
"Matt was very educated on what my needs were and answered all my questions. Very happy"
We responded:
"Michael,

"Thank you for your positive feedback! We're thrilled to hear that Matt was able to address your insurance needs and provide clear answers to all your questions. Our team is dedicated to helping customers find the right coverage options tailored to their specific requirements. If you have any further questions about policy details, premiums, or coverage options, please don't hesitate to reach out. We appreciate your business and look forward to assisting you with all your insurance needs in the future!"

Michael Griffin, Agent
State Farm Insurance
Dickson City, Pa"
Profile photo of Lisa McGuire

Lisa McGuire

January 14, 2025

5  out of  5
rating by Lisa McGuire
"This agency delivers exceptional service. I have been so impressed with their friendly, efficient staff. Liz was so helpful and genuinely cares about your experience. I highly recommend them for your insurance needs."
We responded:
"Lisa,

Thank you so much for your outstanding 5-star review! 🌟 We're thrilled to learn that you experienced exceptional service from our team. We take pride in our friendly and efficient staff, and it's great to hear that Liz left such a positive impression. We are dedicated to providing the best possible experience for our clients, and we're delighted that you highly recommend us for insurance needs. It was a pleasure assisting you with your insurance, and we wish you all the best in your new location!

Michael Griffin
State Farm Agent
Dickson City, Pa
"
Profile photo of Barbara Tomaine

Barbara Tomaine

January 13, 2025

5  out of  5
rating by Barbara Tomaine
"My battery died at a park and no one was around but the squirrels who were standing line for more bread pieces. I called my State Farm office, Michael Griffin, and the rep was understanding and helpful. i waited just a short time and someone arrived to start my battery. I now have a new battery and the squirrels are waiting !!"
We responded:
"Barbara,

Thank you for sharing your experience! I am thrilled to hear that the team at The Michael Griffin State Farm Agency could assist you so promptly with your battery issue. Providing reliable and understanding service is our top priority, and we're glad we could be there for you when you needed us. It's also comforting to know that the friendly squirrels at Nay Aug kept you company while you waited! If you have any further insurance needs or questions, please don't hesitate to reach out. I appreciate your support and trust in our agency!
Best regards,
Michael Griffin, Agent
State Farm Insurance
Dickson City, Pa
"
Profile photo of Sandra Robinson

Sandra Robinson

November 20, 2024

5  out of  5
rating by Sandra Robinson
"Liz was extremely kind and helpful. She saved us over $2000. a year for combined auto and homeowners insurance. I will recommend Michael Griffin State Farm Insurance to others."
We responded:
"Sandra,

Thank you so much for your 5-star review! We're thrilled to hear about your positive experience with Liz at the Michael Griffin State Farm Insurance Agency. It’s wonderful to know that she was able to save you over $2000 a year on your combined auto and homeowners insurance through our bundling options.

Your recommendation means a lot to us, and we’re glad to have earned your trust. My team is dedicated to helping our customers find the best home and auto insurance solutions while maximizing savings.

If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing the Michael Griffin State Farm Insurance Agency! We look forward to serving you well into the future.

Michael Griffin, Agent
State Farm Insurance
Dickson City, Pa"
Profile photo of Danielle Long

Danielle Long

October 16, 2024

5  out of  5
rating by Danielle Long
"I recently switch to SF after 12 years of being with my previous insurance company. The process was so easy with Michael and liz. Liz made the experience flawless.She was able to get me the same coverage I had,plus another add on cheaper then the company I always with. I now have a agent I can go to directly instead of having to deal with random call center people. Thank you liz for helping me with this change I really appreciate it."
We responded:
"Danielle,

Thank you for your fantastic review! We’re thrilled to hear about your positive experience with the Michael Griffin State Farm Agency. Our team is dedicated to making the insurance switch as seamless as possible, and it’s great to know that Liz was able to provide you with the same coverage plus additional benefits at a better rate.
At the Michael Griffin State Farm Agency, we pride ourselves on offering personalized service, ensuring you have a dedicated agent and team members to help you directly rather than dealing with impersonal call centers. Your satisfaction with our service is our top priority, and we’re here to assist with all your insurance needs, whether it’s auto insurance, home insurance, or Life & Health insurance coverage options.
Thank you for choosing the Michael Griffin State Farm Agency. We look forward to continuing to serve you and providing you with exceptional insurance solutions.

Best regards,
Michael Griffin
State Farm Agent
Dickson City, Pa
"