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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danielle Long

October 16, 2024

5  out of  5
rating by Danielle Long
"I recently switch to SF after 12 years of being with my previous insurance company. The process was so easy with Michael and liz. Liz made the experience flawless.She was able to get me the same coverage I had,plus another add on cheaper then the company I always with. I now have a agent I can go to directly instead of having to deal with random call center people. Thank you liz for helping me with this change I really appreciate it."
We responded:
"Danielle, Thank you for your fantastic review! We’re thrilled to hear about your positive experience with the Michael Griffin State Farm Agency. Our team is dedicated to making the insurance switch as seamless as possible, and it’s great to know that Liz was able to provide you with the same coverage plus additional benefits at a better rate. At the Michael Griffin State Farm Agency, we pride ourselves on offering personalized service, ensuring you have a dedicated agent and team members to help you directly rather than dealing with impersonal call centers. Your satisfaction with our service is our top priority, and we’re here to assist with all your insurance needs, whether it’s auto insurance, home insurance, or Life & Health insurance coverage options. Thank you for choosing the Michael Griffin State Farm Agency. We look forward to continuing to serve you and providing you with exceptional insurance solutions. Best regards, Michael Griffin State Farm Agent Dickson City, Pa "
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john kern

September 27, 2024

5  out of  5
rating by john kern
"Liz was very knowledgeable and very helpful I've been insured with them for 20 years nothing but good things"
We responded:
"John, Thank you so much for your 5-star review and for being a loyal customer with the Michael Griffin State Farm Agency for 20 years! We're thrilled to hear that Liz provided such knowledgeable and helpful service. It's our goal to ensure that every client feels confident and well-supported with their insurance needs, whether it’s auto, home, or life insurance. We truly appreciate your trust and continued partnership. If you ever need anything, we’re always here to help! Best regards, Michael Griffin State Farm Agent Dickson City, Pa"
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Jason Zelno

September 26, 2024

5  out of  5
rating by Jason Zelno
"Exceptional service. Very polite and helpful."
We responded:
"Jason, Thank you so much for your wonderful 5-star review! 🌟 We are delighted to hear that you found our service exceptional and our team both polite and helpful. At the Michael Griffin State Farm Agency, providing top-quality service is our utmost priority, and your feedback truly means a lot to us. Please don't hesitate to reach out if you have any further questions or need additional assistance. Thank you once again for your kind words and for choosing State Farm and the Griffin Agency for your insurance needs! Best regards, Michael Griffin State Farm Agent Dickson City, Pa "
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William Townend

August 31, 2024

4  out of  5
rating by William Townend
"Every helpful the only one's o will work with"
We responded:
"William, Thank you for your positive feedback! We're thrilled to hear that you find our services helpful and that we are your preferred choice. At the Michael Griffin State Farm agency, we are committed to providing exceptional insurance solutions tailored to your needs. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to continuing to serve you! Michael Griffin State Farm Agent Dickson City, Pa "
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Madhava Hansen

August 24, 2024

5  out of  5
rating by Madhava Hansen
"It was easy to get set up and they’re a pleasure to work with."
We responded:
"Madhava, Thank you so much for your kind words! We are delighted to hear that you found the setup process easy and our team a pleasure to work with. At the Michael Griffin State Farm Agency, we strive to provide seamless and efficient service for all your insurance needs, whether it’s auto, home, life, or health insurance. Your satisfaction and peace of mind are our top priorities. If you ever have any questions or need further assistance with your policy, please don't hesitate to reach out. We appreciate your trust in us! Best regards, Michael Griffin State Farm Agent Dickson City, Pa"
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Phil Barhight

July 5, 2024

5  out of  5
rating by Phil Barhight
"I have been with State Farm for many, many years. They cover my home, my vehicles, my RV and powersports equipment. I have had nothing but positive experiences and excellent coverage with my Agent and his Team through the years. Liz has been particularly helpful recently, and an absolute pleasure to speak with!"
We responded:
"Phil, Thank you for sharing your positive experience with the Michael Griffin State Farm Agency! We greatly appreciate your continued loyalty as a long-term policyholder. It's fantastic to hear that our coverage for your home, vehicles, RV, and powersports equipment has consistently met your needs and provided you with excellent protection. We're especially delighted that Liz and the rest of our team have been helpful and pleasant to work with through the years. We value your feedback and will be sure to recognize Liz for her outstanding customer service. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help and appreciate the opportunity to serve you! For all your insurance needs! Michael Griffin State Farm Agent Dickson City, Pa"
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Emma Connors

June 13, 2024

5  out of  5
rating by Emma Connors
"Great service! Liz was supe4 friendly and very helpful with getting insurance. She andwered any questions I had. If your looking for insurance, choose this office!"
We responded:
"Emma, Thank you for sharing your positive experience with Liz at the Michael Griffin State Farm Agency. We're thrilled to hear that she provided you with great service and was both friendly and helpful throughout the process. At the Michael Griffin State Farm Agency, we take pride in our dedicated team members who are committed to assisting clients in finding the right insurance coverage. We believe that excellent customer service, like the one you received from Liz, is essential in building strong relationships with our clients. We appreciate your recommendation to choose our office for insurance needs. Our goal is to continue delivering exceptional service and addressing any questions or concerns you may have along the way. If you ever require further assistance or have additional questions, please don't hesitate to reach out. We're here to help! Michael Griffin State Farm Agent Dickson City, Pa"
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Douglas Stoddard

June 6, 2024

5  out of  5
rating by Douglas Stoddard
"I have been with Michael Griffin for Over 20 years. They have always provide outstanding service to me and my family. I highly recommend them to anyone."
We responded:
"Douglas, Thank you for your positive review! We greatly appreciate your long-standing loyalty to the Michael Griffin State Farm agency. Delivering exceptional service to our valued policyholders is our utmost priority. We are grateful for your recommendation to others who may benefit from our insurance services. Your satisfaction is our motivation to continue providing top-notch service. Thank you again for your support, and we look forward to serving you and your family for many more years to come. Michael Griffin State Farm Agent Dickson City, Pa"
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Chaney Newcomb

May 31, 2024

5  out of  5
rating by Chaney Newcomb
"Liz was amazing and got me the price I was looking for with the best coverage possible. 👏 10/10 would recommend"
We responded:
"Chaney, Thank you for your wonderful recommendation and rating! Your review truly highlights Liz’s exceptional skills and her invaluable contribution to our team. We’re thrilled to hear that Liz provided you with such an amazing experience and was able to find the perfect coverage at the price you desired. We sincerely appreciate your choice to trust the Michael Griffin State Farm agency for all your insurance needs. Please don’t hesitate to reach out if you ever need any assistance. Michael Griffin State Farm Agent Dickson City, Pa "
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Kyle Senak

March 28, 2024

5  out of  5
rating by Kyle Senak
"I had a great experience getting a State Farm policy throught Michael Griffin's Agency. Liz made the process quick and easy."
We responded:
"Kyle, Thanks for your 5 star rating and review-we truly appreciate it! And thanks for making the switch to State Farm and the Michael Griffin Insurance Agency. I am happy to hear you had a great experience with Liz and that the policy transfer was quick and easy. It is our goal to take the pain out of buying insurance! Welcome to the Griffin Agency family. We look forward to serving all your insurance needs for years to come! Michael Griffin State Farm Agent Dickson City, Pa "
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amy michelson

March 5, 2024

5  out of  5
rating by amy michelson
"Liz, you're amazing. Always so helpful and gets me through every obstacle. Her personality is top notch. Thank you for everything, as always."
We responded:
"Amy, Thanks! We really appreciate you taking time out of your day to show your satisfaction with the Michael Griffin State Farm Agency. Your review means the world to us and we are grateful for your business. Thanks for choosing State Farm and the Griffin Insurance agency for your insurance needs! Michael Griffin State Farm Agent Dickson City, Pa "
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Frank Demmerle

February 28, 2024

5  out of  5
rating by Frank Demmerle
"Excellent agent especially Liz she is great and knows her business!!"
We responded:
"Frank, Truly thankful for your review and kind words. I appreciate you taking time out of your day to express your satisfaction with our agency and with Liz-she is an important part of our team and 2nd to few at what she does for our policyholders. We are grateful to have her! Thank you for your loyalty and for trusting State Farm and the Michael Griffin Agency for your insurance needs! Michael Griffin, Agent State Farm Insurance Dickson City, Pa "
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Kenneth Thompson

February 22, 2024

5  out of  5
rating by Kenneth Thompson
"Amazing service!!!! Very fast, very informative and very helpful! 10/10 would recommend!"
We responded:
"Kenneth, Thank you for your review and recommendation! My team and I at the Michael Griffin State Farm Agency in Dickson City strive to be as helpful, informative and responsive as possible in all our dealings with customers. We love it when you tell us how we are doing! Appreciate the 10/10 rating as well! We are grateful you have chosen our agency for your insurance needs and look forward to working with you well into the future. Michael Griffin, Agent State Farm Insurance Dickson City, Pa "
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Scott bidwell

February 9, 2024

5  out of  5
rating by Scott bidwell
"Very pleasant to work with and very prompt on responses."
We responded:
"Scott, Thanks for taking the time to leave us a review. My team and I at the Michael Griffin State Farm agency pride ourselves on giving remarkable customer service and we love to hear from our policyholders. Thank you for choosing us for all your insurance needs! We appreciate your business! Michael Griffin State Farm Agent Dickson City, Pa "
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R. Smith

January 11, 2024

5  out of  5
rating by R. Smith
"I’m incredibly grateful for this agency! Mike is truly a great agent! He really knows his stuff and actually cares about my coverage. I love the office location and his employees are always pleasant, knowledgeable and helpful when I have questions or don’t understand something. If you’re going elsewhere you’re missing out!"
We responded:
"Rebeccah, Thank you for your review and your kind words. Your recommendation means a lot to my team and I here at the Michael Griffin State Farm Agency. We love what we do and enjoy coming to work everyday. I suppose it’s the fact that we enjoy to help others that brings us back happy each day, but hearing from our policyholders in this manner is icing on the cake! We are grateful you chose us for your insurance coverage needs and look forward to serving you for many years to come!! Michael Griffin State Farm Agent Dickson City, Pa"
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Diane Gunnels

January 6, 2024

5  out of  5
rating by Diane Gunnels
"I may be biased because my daughter works here, but I love this agency. It’s a great location and the employees know what they’re talking about. Thanks Mike for being a great agent!"
We responded:
"Diane, Thanks a ton for the review and your kind words! My knowledgeable and friendly team here at the Michael Griffin State Farm agency take pride and in their jobs and enjoy helping others. It’s truly rewarding to them when customers leave such a positive review! We value your business and hope to serve you well until the future! Michael Griffin State Farm Agent Dickson City, Pa"
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Nayology

January 5, 2024

5  out of  5
rating by Nayology
"Matt showed and explained all my options and really helped get me the cheapest price. He took his time and explained everything in detail so I could understand."
We responded:
"Nayology, Welcome to the Michael Griffin State Farm Agency! We are happy you chose us when looking for new insurance. I’m glad you had a great experience with Matt, he really has a gift in being able to explain how insurance works without the bore. Thanks for your review and recommendation as we greatly appreciate it!! Michael Griffin State Farm Agent Dickson City, Pa"
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John Farrell

December 29, 2023

5  out of  5
rating by John Farrell
"Excellent…quick and efficient service! Very friendly and knowledgeable customer service! Definitely recommend"
We responded:
"John, Thanks for taking the time to leave us a review! Your recommendation means a lot to us. At the Michael Griffin State Farm Agency we take pride in quick efficient friendly service and we love it when our policyholders notice! Thanks for choosing us for your Insurance needs! Michael Griffin State Farm Agent Dickson City, Pa"
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jessica marsico

November 16, 2023

5  out of  5
rating by jessica marsico
"Elizabeth was excellent! She gave us a quote that saved us $ 450.00 between Auto and Car insurance! If I had any questions or needed to change anything she got right back to me. She was friendly and had excellent customer service."
We responded:
"Hi Jessica, Thank you for your wonderful review! I was thrilled to learn how much money Elizabeth was able to save you by bundling your home and auto insurance. Our helpful and knowledgeable team at the Michael Griffin State Farm Agency take pride in their excellent customer service skills and nothing pleases us more than when our policyholders share their experiences. We look forward to serving your insurance needs for many years to come! Michael Griffin State Farm Agent Dickson City, Pa"
Profile photo of Michael McDonald

Michael McDonald

November 13, 2023

5  out of  5
rating by Michael McDonald
"Michael Griffin insurance has been amazing to work with, for both auto and homeowners insurance . Liz has been a great help and has taken care of my needs immediately. I would recommend them to anyone looking for great insurance at good prices. They are extremely kind and even send me personalized holiday cards. They truly make it an enjoyable experience."
We responded:
"Michael, Thank you for your wonderful review and recommendation! Nothing makes my day better than learning my team was great to work with. I am thrilled that Liz was able to help you bundle your auto insurance and homeowners insurance and save you money. Here at the Michael Griffin State Farm Agency we strive to provide excellent communication and remarkable service. We look forward to servicing your insurance needs for years to come! Michael Griffin State Farm Agent Dickson City, Pa "
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Lauren Horne

November 3, 2023

5  out of  5
rating by Lauren Horne
"I started out with another agent when I moved back to PA. I had a rough experience so I moved to Mike’s office. Liz was wonderful in helping me with all of my questions and concerns with moving my policy to PA."
We responded:
"Lauren, Thanks for taking the time to leave us a review. We are grateful for your business and are here for you whenever you need us. We look forward to serving you for many years to come! Thank you for choosing State Farm and the Michael Griffin State Farm agency for all your insurance needs! Michael Griffin State Farm Agent Dickson City, Pa "
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John Hoban

October 29, 2023

5  out of  5
rating by John Hoban
"Mike Griffin from the Dickson City Office hands down!! Is the best around! Trust me when I tell you I don’t lie. I give credit where credit die. I’m not that mean nasty type. I understand everyone must learn. However, If someone is being foolish I have no qualms about telling them but, Mr Griffin, shows what an percent example of what dedication to a to a job really is. If anyone deserves to be recognize it’s him. He’s beyond the most courteous, cooperative, and compassionate which compassionate is the very most important thing to have. Even if don’t have a clue about what you’re talking about, if you have the compassion and you know how to treat a customer they will always remember that and you. Glad to be apart of State Farm now. Wouldn’t be if it wasn't for the service I received. All I was coming for was just walking in to get as quote. He sold me 30 mins later I walked out with a policy. Thank you agent Mike!!!"
We responded:
"John, Thanks for taking the time to leave a review and comment on your experience with the Michael Griffin State Farm Agency in Dickson City. I appreciate your kind words and your business. The insurance world can sometimes be challenging or hard to understand and usually people just plain don’t like to deal with it. My team and I understand that and try to make it less painful for folks by being down to earth, friendly and compassionate. It is our goal to treat our policyholders as if they were our own family. Welcome to State Farm and the Griffin Agency family! For all your insurance needs! Michael M Griffin State Farm Agent Dickson City, Pa "
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Mojib Saei

October 20, 2023

5  out of  5
rating by Mojib Saei
"I have previously worked with different insurance companies (including other state farm branches) but I am specifically happy with this specific branch. They get the job done smooth and fast. They only ask about the necessary information. They actively look to give you the best price. They actually try to give you all the discounts that can apply to your case. I am very happy working with Elizabeth (Liz) here as well. Every time I call the office, she just process the job in less than half an hour. If I call them and they are all busy, the return the call in less than an hour and process the job. I highly recommend switching to this branch even if you are working with the same insurance company (state farm)"
We responded:
"Mojib, Thanks for taking the time to leave a review! Your comments are appreciated as well. Here at the Griffin agency we try to be as helpful and thorough as we can in every interaction with our policyholders. I am glad Liz was able to work with you and find all applicable discounts and that we were able to offer you such a great price on your car insurance! Welcome back to State Farm and welcome to the Michael Griffin State Farm Agency family, we are glad you chose us! We look forward to serving your insurance needs for many years to come! Michael M Griffin State Farm Agent Dickson City, Pa"
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Tanya Smith

August 29, 2023

5  out of  5
rating by Tanya Smith
"I don’t know what I would do without Liz! She made filing a claim and dealing with the loss of my vehicle so easy and smooth! I am very grateful for the fantastic service! Thank you Liz!"
We responded:
"Wow! Thank you Tanya, I appreciate your wonderful review and much deserved kind words for Liz-she is awesome! At the Michael Griffin State Farm agency we strive to provide excellent communication and great experiences when dealing with our policyholders. It sounds like Liz hit the marks again while assisting you with your claim! Thanks for choosing State Farm and my agency to protect your auto and home, I truly appreciate your business! Michael Griffin State Farm Agent Dickson City, Pa "
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Katie Colosimo

August 28, 2023

5  out of  5
rating by Katie Colosimo
"Great customer experience and very smooth process."
We responded:
"Katie, Thanks for taking the time to leave a review! I’m glad to hear you had a great experience with my agency. We try to make things go as smooth as possible always, thanks for noticing! I appreciate your business and am glad you chose State Farm and the Michael Griffin Agency for your insurance coverage. Thank you! Michael Griffin State Farm Agent Dickson City, Pa"