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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hannah Toby

March 20, 2024

5  out of  5 rating by Hannah Toby
"Always have a great experience since being a customer here! Explored many different options and did my research before coming to see Mike and I’m so glad I did! Never had a better agent-thanks!"
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amy michelson

March 5, 2024

5  out of  5 rating by amy michelson
"Liz, you're amazing. Always so helpful and gets me through every obstacle. Her personality is top notch. Thank you for everything, as always."
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Frank Demmerle

February 28, 2024

5  out of  5 rating by Frank Demmerle
"Excellent agent especially Liz she is great and knows her business!!"
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Kenneth Thompson

February 22, 2024

5  out of  5 rating by Kenneth Thompson
"Amazing service!!!! Very fast, very informative and very helpful! 10/10 would recommend!"
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Scott bidwell

February 9, 2024

5  out of  5 rating by Scott bidwell
"Very pleasant to work with and very prompt on responses."
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R. Smith

January 11, 2024

5  out of  5 rating by R. Smith
"I’m incredibly grateful for this agency! Mike is truly a great agent! He really knows his stuff and actually cares about my coverage. I love the office location and his employees are always pleasant, knowledgeable and helpful when I have questions or don’t understand something. If you’re going elsewhere you’re missing out!"
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Diane Gunnels

January 6, 2024

5  out of  5 rating by Diane Gunnels
"I may be biased because my daughter works here, but I love this agency. It’s a great location and the employees know what they’re talking about. Thanks Mike for being a great agent!"
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Nayology

January 5, 2024

5  out of  5 rating by Nayology
"Matt showed and explained all my options and really helped get me the cheapest price. He took his time and explained everything in detail so I could understand."
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John Farrell

December 29, 2023

5  out of  5 rating by John Farrell
"Excellent…quick and efficient service! Very friendly and knowledgeable customer service! Definitely recommend"
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jessica marsico

November 16, 2023

5  out of  5 rating by jessica marsico
"Elizabeth was excellent! She gave us a quote that saved us $ 450.00 between Auto and Car insurance! If I had any questions or needed to change anything she got right back to me. She was friendly and had excellent customer service."
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Michael McDonald

November 13, 2023

5  out of  5 rating by Michael McDonald
"Michael Griffin insurance has been amazing to work with, for both auto and homeowners insurance . Liz has been a great help and has taken care of my needs immediately. I would recommend them to anyone looking for great insurance at good prices. They are extremely kind and even send me personalized holiday cards. They truly make it an enjoyable experience."
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Lauren Horne

November 3, 2023

5  out of  5 rating by Lauren Horne
"I started out with another agent when I moved back to PA. I had a rough experience so I moved to Mike’s office. Liz was wonderful in helping me with all of my questions and concerns with moving my policy to PA."
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John Hoban

October 29, 2023

5  out of  5 rating by John Hoban
"Mike Griffin from the Dickson City Office hands down!! Is the best around! Trust me when I tell you I don’t lie. I give credit where credit die. I’m not that mean nasty type. I understand everyone must learn. However, If someone is being foolish I have no qualms about telling them but, Mr Griffin, shows what an percent example of what dedication to a to a job really is. If anyone deserves to be recognize it’s him. He’s beyond the most courteous, cooperative, and compassionate which compassionate is the very most important thing to have. Even if don’t have a clue about what you’re talking about, if you have the compassion and you know how to treat a customer they will always remember that and you. Glad to be apart of State Farm now. Wouldn’t be if it wasn't for the service I received. All I was coming for was just walking in to get as quote. He sold me 30 mins later I walked out with a policy. Thank you agent Mike!!!"
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Mojib Saei

October 20, 2023

5  out of  5 rating by Mojib Saei
"I have previously worked with different insurance companies (including other state farm branches) but I am specifically happy with this specific branch. They get the job done smooth and fast. They only ask about the necessary information. They actively look to give you the best price. They actually try to give you all the discounts that can apply to your case. I am very happy working with Elizabeth (Liz) here as well. Every time I call the office, she just process the job in less than half an hour. If I call them and they are all busy, the return the call in less than an hour and process the job. I highly recommend switching to this branch even if you are working with the same insurance company (state farm)"
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Tanya Smith

August 29, 2023

5  out of  5 rating by Tanya Smith
"I don’t know what I would do without Liz! She made filing a claim and dealing with the loss of my vehicle so easy and smooth! I am very grateful for the fantastic service! Thank you Liz!"
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Katie Colosimo

August 28, 2023

5  out of  5 rating by Katie Colosimo
"Great customer experience and very smooth process."
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michelle lyles

August 18, 2023

5  out of  5 rating by michelle lyles
"Liz was so friendly and so great with helping me through my experience. Excellent Customer Service!"
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David James

August 17, 2023

5  out of  5 rating by David James
"Great service,very helpful and friendly staff. Not to mention the great rates."
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Shannon Springer

August 15, 2023

5  out of  5 rating by Shannon Springer
"Liz is always helpful and a pleasure to talk to. She helped me navigate new policies and answered all my questions. Really happy I chose to get insurance through them."
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Eric Stephens

August 14, 2023

5  out of  5 rating by Eric Stephens
"Always a pleasure to do business with the fine people here"
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Mike Connolly

August 11, 2023

5  out of  5 rating by Mike Connolly
"Always a great experience. A real person answers the phone and takes the time to answer my [typically] obscure questions. Highly recommended."
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kevin bouchard

August 9, 2023

5  out of  5 rating by kevin bouchard
"Over the phone service with Mike griffin state farm insurance in Dickenson City is always pleasant. They always fulfill my needs. And the staff as always is nice and knowledgeable with their services. I would definitely recommend them to anyone."
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S H

August 1, 2023

5  out of  5 rating by S H
"Matt was very pleasant to talk to. He answered all my questions. Received an auto quote very fast, and am quite satisfied with their service. Great experience. Thank you."
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Shannon Cawley

July 29, 2023

5  out of  5 rating by Shannon Cawley
"They always help when u call"
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Lisa Moran

July 28, 2023

5  out of  5 rating by Lisa Moran
"Just updated my Homeowners coverage and Matt made it so easy for me! Great Service!"